FAQs

What are the maintenance instructions?

Please keep your jewelry away from direct heat, water, perfumes, deodorants, and other harsh chemicals, as these may react with the metal or plating.  The composition of jewelry is such that perspiration (sweat) will not harm it. After removing the jewelry, wipe it down with a soft cloth to extend its life. Keep your jewels safe in a box or a soft fabric purse.

Is the jewelry handcrafted?

Yes, every detail of our jewelry is entirely handcrafted by artisans from across India.

My skin is quite sensitive. Will I develop an allergy if I wear this jewelry?

Our jewelry is not anti-allergenic. If you are allergic to artificial jewelry, please avoid wearing it.

Do you own a store?

No, however, we are present in a number of multi-designer boutiques around India. Please contact us via Instagram or tseraworld@gmail.com

What is your expected delivery date?

Orders will be shipped within 7 days.

What are your shipping costs?

Customers can view shipping costs during the checkout process.

What is your policy on exchanges, refunds, and returns?

Sorry, we don't have an exchange, refund, or return policy. Please check our Refund Policy to learn more.